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Skilled occupation list / ANZSCO 313112

ICT Customer Support Officer

ANZSCO 313112 (2013). On the STSOL and CSOL. Assessed by TRA.

Lists

STSOL · CSOL

189 eligible

No

Latest 189 points

—

Sources: Home Affairs skilled occupation list (read 12 November 2026) and SkillSelect invitation rounds.

Key facts

  • ICT Customer Support Officer has ANZSCO code 313112 and is on the STSOL and CSOL, according to the Home Affairs skilled occupation list read on 12 November 2026.
  • ICT Customer Support Officer is not on the MLTSSL, so it cannot be used for the subclass 189 visa.
  • The assessing authority for ICT Customer Support Officer is TRA.

Checked against Home Affairs every day. Last checked 11 November 2026.

Cite this page

AusVisaClock. “ICT Customer Support Officer (ANZSCO 313112).” Updated 12 November 2026. https://ausvisaclock.com/occupation/ict-customer-support-officer-313112/

The figures come from the Department of Home Affairs. You may quote them with a link to this page.

Visas for ICT Customer Support Officer

Each visa this occupation can be used for, with the department’s latest 90% processing time.

Visa90% decided within
186 Employer Nomination24 months
190 Skilled Nominated16 months
407 Training19 months
482 Skills in Demand9 months
489 Skilled Regional (closed)—
491 Skilled Work Regional30 months
494 Skilled Employer Sponsored Regional20 months

ICT Customer Support Officer questions

Is ICT Customer Support Officer on the skilled occupation list?

Yes. ICT Customer Support Officer (ANZSCO 313112) is on the Short-term Skilled Occupation List (STSOL) and the Core Skills Occupation List (CSOL). This is the department’s list as read on 12 November 2026.

Can ICT Customer Support Officer apply for the 189 visa?

No. Only MLTSSL occupations can be used for the 189. ICT Customer Support Officer can be used for: 186 (Employer Nomination), 190 (Skilled Nominated), 407 (Training), 482 (Skills in Demand), 489 (Skilled Regional (closed)), 491 (Skilled Work Regional), 494 (Skilled Employer Sponsored Regional).

Who assesses ICT Customer Support Officer?

The assessing authority for ICT Customer Support Officer is TRA. You need a positive skills assessment from it before you lodge an EOI for a points-tested visa.