Skilled occupation list / ANZSCO 149212

Customer Service Manager

ANZSCO 149212 (2013). On the STSOL. Assessed by VETASSESS.

Lists

STSOL

189 eligible

Latest 189 points

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Sources: Home Affairs skilled occupation list (read 12 November 2026) and SkillSelect invitation rounds.

Key facts

Customer Service Manager has ANZSCO code 149212 and is on the STSOL, according to the Home Affairs skilled occupation list read on 12 November 2026.
Customer Service Manager is not on the MLTSSL, so it cannot be used for the subclass 189 visa.
The assessing authority for Customer Service Manager is VETASSESS.

Checked against Home Affairs every day. Last checked 11 November 2026.

Cite this page

AusVisaClock. “Customer Service Manager (ANZSCO 149212).” Updated 12 November 2026. https://ausvisaclock.com/occupation/customer-service-manager-149212/

The figures come from the Department of Home Affairs. You may quote them with a link to this page.

Visas for Customer Service Manager

Each visa this occupation can be used for, with the department’s latest 90% processing time.

Visa	90% decided within
190 Skilled Nominated	16 months
407 Training	19 months
489 Skilled Regional (closed)	—
491 Skilled Work Regional	30 months
494 Skilled Employer Sponsored Regional	20 months

Customer Service Manager questions

Is Customer Service Manager on the skilled occupation list?

Yes. Customer Service Manager (ANZSCO 149212) is on the Short-term Skilled Occupation List (STSOL). This is the department’s list as read on 12 November 2026.

Can Customer Service Manager apply for the 189 visa?

No. Only MLTSSL occupations can be used for the 189. Customer Service Manager can be used for: 190 (Skilled Nominated), 407 (Training), 489 (Skilled Regional (closed)), 491 (Skilled Work Regional), 494 (Skilled Employer Sponsored Regional).

Who assesses Customer Service Manager?

The assessing authority for Customer Service Manager is VETASSESS. You need a positive skills assessment from it before you lodge an EOI for a points-tested visa.